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Technical Project Manager

Laren (25 minutes from Amsterdam) - The Netherlands

Full-time

Summary

Are you a quick learner who likes a good challenge? Would you describe yourself as pragmatic, structured and ambitious? If you are a team player, digitally savvy and a good communicator who likes to focus on the client, then you might be our new Technical Implementation Lead. In this role you will work in a fast-growing entrepreneurial environment, with a professional, fun, and informal office culture. You enjoy playing a pivotal role in onboarding and implementation for our client base, contributing to the implementation of the Support best practices and customer success journey of SaaS-based software solutions.

Requirements

  • Technical degree at Applied Sciences (HBO) or University level
  • Experience with and technical understanding of SaaS-based platforms, data configuration, integrations, ERP solutions, relevant privacy regulations such as GDPR and security
  • Skillful and resourceful in managing all functional and technical aspects when onboarding new customers
  • Experience with budget management & financial management
  • Experienced or savvy in using and implementing productivity software e.g Atlassian suite, Asana, Figma and onboarding software.
  • Experience with or in collaborating with visual design teams
  • Affinity with implementation onboarding tools, such as Jira, Confluence
  • Excellent written & verbal communication skills in English, and strong in managing multi-stakeholder onboarding projects in diverse environments
  • Relevant Project Management/PMO experience
  • French and/or German language skills would be a plus
  • Great personal drive, high energy, hands-on; no one needs to push you to excel, it’s who you are

What Will You Do

As our Technical Project Manager, you are responsible for supporting new and existing clients during onboarding and implementation, both driving this yourself and by managing a small team of dedicated Implementation engineers. Further, you ensure a consistent Project Management approach, methodology, tailored to large, medium and small clients.

You will manage a portfolio of customer implementation projects, work effectively with internal & external stakeholders ensuring successful and timely completion of each project.

You identify and drive efficiency in the onboarding process by developing best practices and process improvements. You advocate and assist in the prioritization of new customer features and product enhancements, influencing Colect’s product roadmap and collaborating with the Product team to identify short-term solutions. Meanwhile, you collaborate with Sales and Customer Success to ensure smooth hand-offs before and after onboarding.

About Colect

Colect is a premium mobile solutions provider designed for fashion, footwear, sports apparel, home interior and bodywear with over 420 brands and 86,000+ retailers worldwide using our tools on a daily basis. We deliver integrated scalable solutions for digital sales, remote sales and in-store selling in the B2B wholesale industry.

We digitalize Sales, Marketing and Distribution processes allowing fashion brands, agencies, distributors and retailers to connect via a mobile and cloud-based platform, improving the time-to-market, reducing costs of physical catalogs, sales samples and lookbooks while expanding their global footprint.

We are a high-powered international and multicultural team of very motivated professionals, spread across our headquarters in picturesque Laren (near Amsterdam) and various European locations. As a scale-up, we invest heavily in our teams and technology to lead the charge, drive constant innovation, delight our customers and rule out competition.

Why Work For Us

  • A fun, experienced and highly ambitious team that is transforming the fashion and home interior industry
  • Accredited highly-skilled migrant sponsor
  • Self-development through on-the-job training and educational courses
  • The latest Apple gear and accessories
  • Very competitive compensation
  • Free office snacks, fruit, coffee/tea, soft drinks, etc.
  • Mobility allowance or car sharing subscription and working from home opportunities
  • Attractive discounts on several of our client brands
  • Regular fun team events and activities

Do you see yourself joining our team? Please email us on jobs@colect.io